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This store has earned the following certifications.
EASY TO INSTALL & REUSE
CONVENIENT SLIP-ONS
Transform your favorite pair of shoes into slip-ons. Easily put on and take off your shoes without the daily task of readjusting laces. This feature is especially helpful in preventing the heel damage that can occur from forcefully squeezing your foot into the shoe each time you put it on.
ELASTIC COMFORT
Our elastic laces improve blood circulation in your feet. Unlike traditional laces that can cause knots and constrict your feet, our elastic laces naturally accommodate the swelling that occurs during the day. Say goodbye to discomfort and hello to comfort.
CUSTOMIZED PERFORMANCE
Caterpy laces feature our patented elastic bump technology. This innovative design allows you to adjust tension in each row of the shoe independently. Instead of relying on a single knot or plastic pieces, you can customize the fit and performance of your shoes to suit your specific needs.
FEEL THE DIFFERENCE
Once you experience Caterpy laces, you'll understand why so many people never want to go back to traditional shoelaces. Caterpy laces are guaranteed to last the life of at least one pair of sneakers, providing a reliable and comfortable solution for years to come.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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